Shipping Policy

1. Where we ship

• We ship printed books to street addresses in the 50 US states and Washington, D.C. We don’t ship internationally yet.
• UPS can’t deliver to P.O. boxes or APO, FPO and DPO addresses, so please use a street address.
• Digital products don’t ship: you receive them by email at the address you use at checkout.

2. Shipping rates

• Shipping costs $9.95 per order, however many books you buy.
• It’s free when your order subtotal, after discounts and before tax, is $100 or more. Every item in your cart counts toward that amount, not just books.
• You’ll see the shipping cost in your cart before you pay.

3. Processing and delivery times

• We pack your order and hand it to UPS within 1–2 business days. Business days are Monday to Friday, excluding US federal holidays.
• Delivery then usually takes 3–5 business days. Deliveries to Alaska, Hawaii and remote areas may take a few days longer.
• If we can’t ship your order within the time stated here, we’ll email you with a new estimate, and you can cancel for a full refund.
• If your order includes books and digital products, it arrives in two parts: digital access by email right away, books by UPS.

4. Tracking and delivery

• When your parcel ships, we email you the UPS tracking number and a link to follow it.
• UPS may use the phone number you gave at checkout to arrange delivery.
• If you notice a mistake in your shipping address, email contact@gardensolutionss.com right away. If the parcel hasn’t shipped yet, we’ll correct it; if it has, we’ll ask UPS to redirect it where possible.
• If a parcel comes back to us because the address was wrong or incomplete, we’ll contact you to reship it, for a new shipping charge, or refund the books.

5. Damaged, lost or incorrect parcels

• Please check your parcel when it arrives. If a book is damaged, email us within 7 days of delivery with your order number and a photo of the parcel and the book. We’ll send a replacement at no cost or refund you in full, your choice.
• If tracking hasn’t updated for 7 business days, or your parcel shows as delivered but you can’t find it, email us. We’ll check with UPS and, if the parcel is lost, send a replacement or refund you in full.
• If a book is missing from your parcel or you received the wrong one, let us know and we’ll put it right at our cost.

6. Returns

You can return books within 30 days of delivery. Our Refund Policy explains how it works, who pays for return shipping and when you get your money back.

Returns address: Garden Solutions LLC, 1734 W Sequoia Ave, Orange, CA 92868, United States. Please email us before sending a return so we can match it to your order.

7. Questions

Email contact@gardensolutionss.com or call +1 614-729-8328. We reply within 2 business days.